Frequently asked questions

What are the membership options and pricing?

We offer flexible membership options ranging from hot-desking to dedicated desks and private offices. Pricing details can be found on our website or by contacting our team directly.

Are there any additional fees or hidden costs?

We strive to be transparent with our pricing. There are no hidden costs, but certain services like meeting room bookings or additional amenities may have separate charges.

Can I bring my own equipment and personalise my workspace?

Absolutely! You are welcome to bring your own equipment and personalise your workspace to create a comfortable and inspiring environment.

Is there high-speed internet available?

Yes, we provide a reliable and high-speed internet connection throughout the coworking space.

Are meeting rooms available, and how can I reserve them?

We have well-equipped meeting rooms available for booking. You can reserve them through our online booking system or by reaching out to our staff.

Can I use the coworking space outside of regular business hours?

Depending on your membership level, access to the coworking space may be available 24/7, allowing you to work at your convenience.

Are there any additional services provided, such as printing, mail handling, or concierge?

We offer a range of services, including printing facilities, mail handling, and concierge support to enhance your work experience. Please check with our staff for specific details.

What security measures are in place to protect my belongings?

We have CCTV cameras, secure access systems, lockable private offices and lockers available to ensure the safety and security of your belongings while you work.

Can I host client meetings or events at the coworking space?

Yes, we provide spaces suitable for client meetings and events. You can reserve meeting rooms or inquire about event space availability including a roof top deck with spectacular views across Melbourne, to accommodate your needs.

Are there any restrictions on the length of membership or can I join on a month-to-month basis?

We offer both short-term and long-term membership options, allowing you to choose the duration that suits your needs. Month-to-month memberships are available.

Is onsite parking available for members and visitors?

We provide parking facilities for members and visitors. Our onsite parking can be booked by the day or month. We also have a guest parking bay that members can book for when their clients or prospects are coming in for that important presentation. Details about availability and cost can be obtained from our staff.

Can I bring guests or clients to the coworking space?

Yes, guests and clients are welcome. We do have a visitor policy in place, so please inform our staff in advance and they will let you know about any specific guidelines.

Is there a trial period available to test the coworking space before committing to a membership?

We offer trial periods for potential members to experience our coworking space. Please contact us to inquire about trial options.

Are there any specific industries or professions that predominantly occupy the coworking space?

You will find a mix of national and multinational enterprises as well as a mix of entrepreneurs and professionals from various industries.

Can I upgrade or downgrade my membership level as my needs change?

We understand that your needs may evolve over time, and we accommodate membership level changes accordingly. Please consult with our team to discuss any necessary adjustments.

Where is the nearest train station?

Richmond Station which services all metro railway lines is just a 6 minute walk from our office.

Do you have end of trip facilities?

Absolutely! We have an area in the garage where you can hang your bike, showers on two floors and lockers where you can store your gear.

Are you DDA compliant?

Definitely! Our offices are fully accessible for people with a disability.

Are you dog friendly?

Of course! We love it when our members bring their furry companions in for the day.